Broadband for Families: How to Choose the Right Package

Jul 23, 2024

Broadband is a crucial utility for families in the modern age.

It powers everything from education to entertainment, enabling us to connect, learn, and enjoy life more efficiently. We are going to talk about the importance of broadband for families, its various uses, and how to find the right package for your household.

Why Broadband is Important for Families

  1. Education: With the rise of online learning platforms and digital homework assignments, a reliable internet connection is essential for students of all ages. High-speed broadband ensures pristine access to virtual classrooms, educational resources, and collaborative tools.

  2. Work From Home: With work shifting to a digital workspace, many parents work remotely, requiring a stable and fast internet connection for video conferencing, file sharing, and other work-related tasks. A robust broadband connection supports productivity and flexibility.

  3. Entertainment: High-speed internet ensures high-quality streaming without buffering or lag. From streaming movies and TV shows to online gaming and music, broadband delivers endless entertainment options.

  4. Communication: Staying in touch with loved ones through video calls, social media, and instant messaging is easier with reliable broadband. It helps maintain connections with family and friends, no matter where they are.

  5. Smart Home Devices: Modern homes are increasingly equipped with smart devices like security cameras, thermostats, and voice assistants. By investing in full fibre broadband, you are giving your smart devices a connection that enables them to work flawlessly.

Choosing the Right Broadband Package

When selecting a broadband package for your family, consider the following:

  1. Speed: Ensure the package offers adequate speed for your household’s needs. Consider the number of users and devices. Do an internet speed test to see what you current speed is. This will let you know what speed your new package needs to beat!

  2. Reliability: Look for a provider with a reputation for reliable service and good customer support. Research Trustpilot scores, online reviews and be sure to choose a provider that values you as a customer.

  3. Cost: Compare packages to find one that fits your budget. Consider any additional costs like installation fees or equipment rental. Additionally, be sure to find out if there are any mid-contract price hikes; be sure to check you’re their online information!

  4. Social Tariff Packages: Check if you're eligible for social tariff broadband packages, which are designed to provide affordable internet access to low-income households. Research to see if your desired Internet Service Provider (ISP) has a dedicated affordable package.

Social Tariff Eligibility

Social tariffs are discounted broadband plans offered to families and individuals who may find standard packages financially burdensome. Eligibility criteria tend to vary by provider but often include the following:

  • Recipients of certain government benefits such as Universal Credit, Pension Credit, Income Support, or Jobseeker's Allowance.
  • Households with children receiving free school meals.
  • Individuals receiving disability benefits.

To check your eligibility for a social package:

  1. Visit Provider Websites: Many broadband providers have a section dedicated to social tariffs where you can check eligibility criteria and apply directly.

  2. Government Resources: Government websites often provide information on social tariffs and links to approved broadband providers.

  3. Contact Providers: Call customer service departments of broadband providers to inquire about social tariffs and eligibility requirements.

FAQs

Q: What is full fibre broadband? A: Full fibre broadband, also known as Fibre to the Premises (FTTP), uses fibre optic cables to deliver internet directly to your home, offering faster and more reliable speeds compared to traditional copper cables.

Q: How do I know what speed I need? A: Consider the number of people in your household and their online activities. Activities like streaming, gaming, and video conferencing typically require higher speeds. Do a speed test to see how much speed is giving you your current performance! You may need more!

Q: What is a social tariff broadband package? A: Social tariff packages are affordable broadband plans designed for low-income households, offering essential internet access at reduced rates. Check with your provider for eligibility and availability.

Q: How can I check if I'm eligible for a social tariff? A: Eligibility typically includes receiving certain government benefits or meeting specific income criteria. Visit your broadband provider’s website, government resources, or contact providers directly to check eligibility.

Q: How can I improve my broadband speed? A: Ensure your router is placed centrally and away from obstructions. Reduce the number of connected devices and upgrade to a higher-speed package if necessary.

Q: Is full fibre broadband available in my area? A: Use our postcode checker above to see if full fibre broadband is available at your location. Availability is expanding rapidly, so check back frequently for updates.

Broadband is more than just an internet connection; it’s a vital tool that enhances our daily lives. By choosing the right package for your family’s needs, you can ensure everyone stays connected, productive, and entertained.